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Semantic Software Lab
Concordia University
Montréal, Canada

Empowering web portal users with personalized text mining services

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TitleEmpowering web portal users with personalized text mining services
Publication TypeConference Paper
Year of Publication2012
Refereed DesignationRefereed
AuthorsBakalov, F., M. - J. Meurs, B. König-Ries, B. Sateli, R. Witte, G. Butler, and A. Tsang
Conference NameNETTAB 2012
Volume18 (Supplement B)
Date Published11/2012
Conference LocationComo, Italy
Type of WorkPoster

Nowadays, many organizations use portals extensively as a single-point access to information, applications, and people. However, dealing with the constantly growing amounts of information available through web portals is difficult and time-consuming for users. Most of the current portal systems enable users to retrieve content statically defined as relevant - but reading and interpreting it remain a serious bottleneck. We propose to break this bottleneck with a personalized information system that integrates Natural Language Processing (NLP) to support users in analysing, transforming, and creating knowledge from large amounts of textual content. Our approach is a novel combination of web portal technology with the Semantic Assistants (SA) framework (Witte and Gitzinger, 2008), an extensible software architecture that allows invoking literally any NLP or text mining tool using either Web Services or Application Programming Interfaces (API). The whole system is designed to give users full control over personalization, and leverage visualizations to adjust the adaptive behaviour to the users’ preferences in an easy-to-use way.


Received "Best Poster Award" at NETTAB 2012


This work is licensed under a Creative Commons Attribution 3.0 License.

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